Crown Technologies Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a responsible and transparent manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect
We may collect personal information including, but not limited to:

• Name

• Company name

• Email address

• Phone number

• Job title

• Site or project details

• Enquiry or correspondence details

• Website usage data (such as IP address, browser type, and pages visited)

We only collect information that is reasonably necessary to conduct our business.

2. How We Collect Information
Personal information is collected when you:

• Submit an enquiry through our website

• Contact us via email or phone

• Request a quote or consultation

• Subscribe to updates or communications

• Interact with our website (via cookies and analytics tools)
   

3. How We Use Your Information
We use your personal information to:

• Respond to enquiries and requests

• Provide products, services, and support

• Prepare quotes and proposals

• Improve our website and services

• Comply with legal and regulatory obligations

• Communicate important service or project-related information

We do not sell or rent your personal information.

4. Disclosure of Personal Information
We may disclose personal information to:

• Contractors or service providers who assist us in operating our business

• Professional advisers (such as legal or accounting services)

• Regulatory or government authorities where required by law

All third parties are required to handle personal information securely and in accordance with applicable privacy laws.

5. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information may be stored electronically or in hard copy form and is protected by appropriate security measures.

6. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience and website performance. Cookies do not identify you personally but help us understand how visitors use our site.
You can disable cookies through your browser settings if you prefer.

7. Access and Correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate or out of date. Requests can be made using the contact details below.

8. Complaints
If you believe your privacy has been breached, you may contact us directly. We will investigate and respond within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Crown Technologies Pty Ltd
Email: email@crowntech.au
Phone: 02 4956 7455
Address: 12 Alhambra Ave Cardiff NSW 2285